Helplines

SilverCloud Wales (Free)

NHS Wales’ online CBT service

12-week programmes for a range of mild to moderate mental health issues without GP referral. Anytime, anywhere, from any device.

Sign up: nhswales.silvercloudhealth.com/signup/

Beat (Free)

Advice on eating disorders.

Mon – Fri, 12pm – 8pm
Weekends and Bank Holidays,
4pm – 8pm

beateatingdisorders.org.uk

Call 24/7 (Free)

Text ‘help’ to 81066

Community advice and listening line. Wales-based mental health information and support.

callhelpline.org.uk

CALM (Free)

Campaign against living miserably.
Support for young men aged 15 – 35.

Daily, 5pm – midnight

thecalmzone.net

Childline 24/7 (Free)

Free and confidential information and advice for anyone under 19 years.

childline.org.uk

Combat Stress (Free)

Mental health support for Veterans and their families and for Serving Personnel.

combatstress.org.uk

Cruse

Bereavement care and support for anyone grieving.
For support, find your nearest branch.

Mon – Fri, 9am- 5pm
Tue, Wed and Thu until 8pm  

DAN 24/7 Free

Text DAN: 81066

Support with drug and alcohol problems.

Hopeline Free

Suicide prevention advice and support for anyone under 35.   

Weekdays 10am – 10pm
Weekends and bank holidays 2pm – 10pm 

LGBT Foundation (call charges may apply)

Support services for lesbian, gay, bi & trans people.

Weekdays (excluding bank holidays) 10am- 10pm 

Meic Free

Text 84001 

Information and advice for children and young people in Wales under 25.  

Daily, 8am – midnight  

Mind (Call charges may apply)

Information on any aspect of mental health.  

Mon – Fri, 9am – 6pm (except Bank Holidays)  

National Debt Line Free

Providing free debt advice.

Mon – Fri, 9am – 8pm
Sat, 9.30am – 1pm 

Rape Crisis Free

Signpost to your local services. 

Daily, midday – 2.30 and 7pm – 9.30pm  

Refuge Free 24/7

Domestic violence helpline provide life saving services & advice  

Samaritans 24/7 (Free)

Available 24 hours a day, 365 days a year

Samaritans.org

Saneline (Call charges may apply)

Support and information for people affected by mental illness, their families and carers.  

Daily, 4.30pm – 10.30pm  

SOBS (Call charges may apply)

Survivors of Bereavement by Suicide.

Support, information & advice.  

Mon – Fri, 9am – 9pm  

The Silver Line Free 24/7

Information, friendship and advice for older people. 

Victim Support Free 24/7

Help for people affected by crime or traumatic events.

Wales Dementia Helpline Free 24/7

Supporting people affected by dementia.